How to Choose The Best Gym Membership Management Software For Your Jewish Community Center or YMCA

Every Jewish Community Center, YMCA, and community center is special because of its members and the community bringing them together. However, they all face the same set of issues when they are trying to grow. 

As a membership-based business, your organization can leverage software to help with: 

• Membership subscriptions
• Facility and operation logistics
• Sales and relationships
• Programs registrations
• Live, on-demand business intelligence reporting
• Reservations management
• Event planning
• Early childhood and camp administration

If membership services, marketing teams, camp and youth administrators, and fitness departments all use their own distinct software, eventually communication drifts apart, data becomes compartmentalized and the leadership team no longer has a clear picture of their organization, making it difficult to grow.

Problem: Having multiple software creates friction for your members and staff. 

Solution: Using comprehensive software reduces that tension and creates a solution for all of your departments’ needs.

If your JCC, YMCA, or membership club is searching for a new membership management software, we wanted to share 4 key questions you should ask when interviewing different providers to help you decide how to choose the best gym and community center software for your organization. 

• Does this membership management software reduce your total number of software systems?
• Is there comprehensive support available? 
• Can we create unlimited personalized logins?
• Will there be continuous software improvement?

Does this membership management software reduce your total number of software systems?

A big hurdle many JCC and community centers face is managing multiple software systems. Here is one scenario that might sound familiar: 

• Your organization has data in a CRM
• You use a separate database system for email marketing
• All of your website analytics are tracked through a web portal
• There is another system for your event and class registrations

You need a solution that unites your team and provides tools for managing all aspects of your organization.

The ideal software includes a system that offers an all-in-one for your website, membership, events, marketing, finance, and sales. This dashboard is an example of what 立博客户端app下载 Freedom offers for JCC, YMCA, and community center organizations.

The more databases and data silos you have, the more complex data is to report. This results in making less data-driven decisions and lowers the visibility you have across your organization. Just make sure the membership management software you choose eliminates and reduces your total number of software systems. This will save your organization time and money.

 How 立博客户端app下载 solves this: Your staff has a seamless experience using one software with unlimited data for your organization.

Is there comprehensive support available?

At some point and time, your JCC, community center, or YMCA is going to need software support; this is inevitable. 

The best example that comes to mind when you are considering the kind of support you need for your membership management software is the episode from The Office where Jim and Dwight are trying to explain to a prospective new client that Dunder Mifflin’s customer service is unmatched compared to the big box paper stores. They call their customer support line while still on a continuous, automated hold from their competitor, and after one ring Kelly Kapoor instantly answers the phone bubbly and eager to help. 

This is the kind of personalized and helpful support you want, especially when managing your club’s membership database. 

Support should be top-of-mind, not just post-launch, but to ensure you have tools in place to train your staff and new employees as they are onboarded. You also want to have peace of mind if the support you are seeking is urgent in the event of an emergency.

[Pro tip: Call references from a provider’s portfolio prior to hiring them to learn more about their support experience.]

 How 立博客户端app下载 solves this: You can talk to a live representative, on your schedule. We’re here!

Personalized admin logins? Unlimited? YES, please!

Using the right software for your JCC, YMCA, or community center allows you to run your entire facility and communications through one login. How do you choose the right membership management system? 

Find a solution that allows your organization to:

• Manage members and nonmembers, families, donors
• View favorited accounts, profiles, and more
• Analyze business intelligence dashboards
• Engage members through a mobile app by sending push notifications
• Manage registration for events and group exercise classes
• Track reservations for tennis, aquatics, or personal trainers
• Check your AI insights
• Make smart decisions

How 立博客户端app下载 solves this: Your staff has access to member accounts, profiles, along with BI reporting and custom dashboards. 

Will there be continuous software improvement?

Not too long ago, and even in some scenarios today, people still purchase software systems and run them on servers at their community center facility. 

Here’s the problem with this route. 

This is not efficient; this route is costly and requires you to upgrade software and hardware every few years. 

Finding a system that grows while your organization grows is important. Your membership management software should:

• Be a software as a service
• Cloud-based
• Have continuous updates taking effect

How 立博客户端app下载 solves this: new features are released monthly to make your job easier.

Don’t let outdated, cobbled-together software prevents your organization from growing. Let us help you provide your community members and staff with a better experience. If you want to learn more and see if 立博客户端app下载 Freedom is right for your organization, contact our team today for a 15-minute call. 

As part of 立博客户端app下载’s value proposition, you can count on:

• Seamless staff experience - one login to rule them all
• Unlimited pages, resources, profiles, data, and more
• Reducing the total number of software systems
• Live support, training, video learning resources
• Unlimited personalized logins and Business Intelligence Dashboards
• Cloud-based software with enterprise AWS hosting
• Continuous improvement to the platform - no costly updates

Here are some other articles you might enjoy reading:

Introducing the 立博客户端app下载 Freedom Total Solution for JCCs

The Best JCC Websites of 2021

New Website Launch: Merage Jewish Community Center of Orange County